WARRANTY
ATTENTION PLEASE CALL (224)595-4578 before shipping for warranty work to confirm eligibility for warranty with a serial number lookup.
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Typhoon Defense™ provides a 2-year limited warranty on its firearms and parts, covering them for their intended purpose.
However, please be aware that abuse, gunsmithing by an unqualified person, and normal wear and tear are excluded from the warranty. Additionally, if the firearm was modified or repaired by an unqualified gunsmith without permission from Typhoon Defense™, then the warranty will be void.
If you need warranty work, you should return the firearm to the address listed below.
Please note that there is no refund for the shipping cost and the shipping cost is the customer's cost.
If you require gunsmithing services, please contact a registered gunsmith.
To request warranty service, you must complete the form below.
You can download the form below and submit it by email to info@typhoondefense.com.
Please put the form with the firearm when shipping to 14500 Parallel Rd., STE L, Basehor, KS 66007.
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All warranty submissions should have proof of original purchase and the manufacturer warranty card found in the manual
should be mailed with the firearm at the submission of warranty work.
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WARRANTY REGISTRATION FORM
TERMS AND CONDITIONS
All warranty request will be evaluated for a determination of whether it is covered by firearms warranty. See attached warranty on next page. If it is found that the firearms warranty is voided, the customer will be notified of the repair and shipping costs. At such time the customer must issue a written confirmation to proceed with the repair(s), agree to cover the costs of the repair and return shipping, or authorize the firearm to be shipped back as is, at the customer’s expense. Failure to obtain written confirmation within thirty (30) days of notification will result in the firearm being returned as is, at the customer’s expense.
Shipping Instructions
All firearms must be accompanied by the completed RMA form (previous page) and the signed terms and conditions (current page).
WARNING: FIREARMS MUST BE UNLOADED. DO NOT SHIP LIVE OR SPENT AMMUNITION WITH YOUR FIREARM AS THIS VIOLATES FEDERAL LAW. If you are an FFL or having firearm returned to an FFL, you NEED to send a copy of the FFL license with the firearm. If you do not send a copy, the firearm will not be accepted, will be returned, and you will be billed for shipping. Please include all items with the COMPLETE firearm, i.e., magazines, barrels, recoil springs. Pack the firearm well to prevent damage during transport. We are not responsible for items damaged due to inadequate packaging.
Turn Around
Turnaround is approximately four-six weeks from the date that we receive the firearm. However, turnaround time is subject to change without notice. When calling or emailing for status on a firearm that is being repaired, please have available the first and last name of the customer or name of the FFL that sent in the firearm. We reserve the right to replace or repair the firearm at our discretion.
Non-Standard Parts
Typhoon Defense will not guarantee the return of after-market parts except for sights and grips. OEM parts that have been modified or altered will be replaced by OEM parts and modified or altered parts will not be returned.
Residents of MARYLAND, NEW JERSEY, NEW YORK, and PENNSYLVANIA
Any work involving replacement of the receiver of a firearm requires that the firearm be returned to a licensed firearms dealer. A current, signed copy of the dealer’s FFL will be required. Please provide contact information for the chosen dealer, if applicable. We are not responsible for any fees you encounter at the receiving FFL.
Residents of CALIFORNIA
Any work involving replacement of the receiver of a firearm requires that the firearm be returned to a licensed firearms dealer. A current signed copy of the dealer’s FFL will be required. Please provide contact information for the chosen dealer, if applicable. DO NOT ship high capacity magazines to us. They cannot be returned. We are not responsible for any fees you encounter at the receiving FFL.